If you have ever gotten frustrated trying to access your web
host's technical support or tools because their website was down, you will
understand why 4 Gays Web Hosting makes SURE you can always access our tech
support areas. How do we do this? By loading our C.A.P. on THREE
different servers! When you sign up with 4 Gays Hosting, you will be
given a primary and two secondary Customer Access Panel URLs. If one
is down, simply try another. We have NEVER had more than one server
offline at a time, so you can always log in!
Features of our Customer Access
Panel, (C.A.P.), include:
-
Access to Tech Support for
Trouble Tickets
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Live Chat with Support (hours
vary)
-
User Support Forums
-
Tutorials
-
Links to documentation &
support for ALL 3rd party software offered by 4 Gays Hosting
-
Login to your CPanel
-
Login to check Webmail
-
Important Announcements
regarding our servers & network
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Server Uptime Reports - unlike
most hosts, we publicize our server uptime reports for each server.
We even tell you when a server is not performing to our standards and
our plans for replacing it.